Public CV
Muna Mahfood Murad Albalushi — CV
Muna Mahfood Murad Albalushi
Professional Summary
I have a diploma in electrical engineering, I seek to join a professional work environment where I can employ my knowledge and experience gained in the field of electrical engineering, and contribute to the implementation of projects with high efficiency and quality while continuing to develop my technical and technical skills to support the achievement of the objectives of the institution and enhance my career.
Work Experience
Call Center Department
Intern Omantel
2024-07-09 - 2024-08-14
Voice over • Communication more with customers • Analysis issues and solve • Time management control • Eeducating the customers about omantel services • Call management • Focus on hearing the customers • Communicate with other departments related to the call center
Projects and Maintenance Department
Intern Ministry of Education
2024-05-19 - 2024-06-13
• Reviewing the maps of a project under construction • Visiting the project • Identifying the electrical distribution panel and its components • Follow up the process of preparing technical specifications for building projects and supervising their implementation
Customer Service and Accounting Department
Intern Development Bank
2024-03-03 - 2024-04-04
• Customer service • Operations and accounting • Clearing financial transactions Microcredit • Small and Medium (SME) Loans • Loans of the Medium and Small Enterprises Development Authority
Intern Omantel Telecommunication Company
2023-09-19 - 2023-11-30
• Back Office. Follow-up of the problems received • Networks Department. Generation of network 1G, 2G, 3G, 2.5G, 4G, 5G • Installation and maintenance department. -I have experience training with Omantel for following issues of network from extraction cable and fixing the internet modem. -Administration to follow up technician to install all requirements every day reports. -I got course for explanation of the method of welding the Fiber cable.
Intern Federal Transformers and Switchgears LLC
2022-09-05 - 2022-10-04
• Trained in Electrical Transformer Design • Trained in the Stages of Transformer Manufacturing • Trained in the Process of Transformer Testing • Trained in the Transformer Maintenance Department
Mazoon Electricity Company
2022-05-22 - 2022-07-21
1.Electrical Distribution Systems: Designed and maintained electrical distribution networks, and evaluated transformer efficiency. 2. Load Management: Analyzed and managed electrical loads using specialized software to ensure network stability. 3. Fault Analysis: Identified and resolved network faults, improving reliability and stability through data analysis. 4. Emergency Handling: Trained in handling electrical emergencies and quickly restoring service. 5. Team Collaboration: Worked with multidisciplinary teams to achieve project goals, enhancing teamwork and communication skills.
Education
2.93
University of Technology and Applied Sciences - Ibra - Electrical Engineering
2018-09-10 - 2022-12-14
Diploma Degree In Electrical Engineering
Skills
Languages
Certificates
Health and Safety Awareness Program
Nama Electricity Distribution
2022-06-14
- Electrical Safety Rule Course
Attending Electrical Engineering Course in Sultan Qaboos University
2023-07-03
- Electrical Engineering Course
Attending Electrical Engineering Course in Sultan Qaboos University
2023-07-04
Basics of health and safety according to the NEBOSH methodology
Under the supervision of Ministry of Higher Education Research and Innovation
2024-02-13